How many times did you think you listened to the other and, when having a new conversation you noticed that you had not understood anything? the jobs, the relationships, life itself are carried forward through sets of conversations. How important is it to listen well then, ¿no? Above all, when learning. Here we share some notions so that your listening is active.

Hearing is not the same as listening:

What is the difference? Hearing is the biological act of aurally perceiving sounds.. Hear, instead, is to perceive and interpret.

when we listen, we perceive more than words: for example, the emotion with which the other expresses. It is always important to consider body language and tone.

We all apply our imprint to what we hear. You listen from your story, from how observant you are. Then, how we bridge the gap in every conversation?


  1. Recognize that there will always be an unavoidable gap between you and your interlocutor, because they are two totally different people, with stories, prejudices and different emotional loads.
  2. Checks, ask and repeat to make sure you understood what they just told you. It is better that than to stay with doubts. An easy way to verify that they are on the same page could be by saying: "To sum up, what you need is that I…” (indicating in detail what you understood that they asked or commented on”


  1. Prepare before you speak and be precise with the details of what you need. If it is a task or job order, especially, always specify deadlines, deadlines and requirements to your listener.
  2. At the end of the conversation you can ask: “Do you want us to review what we talked about?? What slopes arise from this talk?

By Cecilia Faraco
Consultant at DINK